Payment Policy

At Sarah & Emma London, we offer secure and reliable payment options to ensure a smooth and safe checkout experience. Please review the information below regarding our payment methods and processing.

Accepted Payment Methods

We currently accept card-based and digital wallet payments only. Available payment options include:

  • Credit Card (Visa, Mastercard)

  • Apple Pay

  • Shop Pay

  • Google Pay

Please note that the availability of certain payment methods may vary depending on your country, device, or browser. Customers are responsible for ensuring their preferred payment method is supported at checkout.

Payment Security

  • All payments are processed through secure, encrypted SSL connections.

  • Sarah & Emma London does not store or have access to your full payment details.

  • Payment information is handled exclusively by trusted, PCI-compliant payment service providers.

Your privacy and security are our top priority.

Payment Processing

  • Orders are only processed once the payment has been successfully completed and authorized.

  • If a payment fails or is declined, the order will not be processed.

  • Sarah & Emma London reserves the right to cancel or refuse orders in cases of suspected fraud or unauthorized transactions.

Refunds

  • If you are entitled to a refund (for example, after an approved return), the refunded amount will be issued to the original payment method used for the purchase.

  • Refunds are processed within 14 days after receipt and approval of the returned item.

  • Please note that it may take additional time for the refunded amount to appear on your bank or card statement, depending on your payment provider.

Contact

If you have any questions regarding payments or this payment policy, please contact us at:

Email: info@sarahemmalondon.com
Store: Sarah & Emma London